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Welcome to PeopleSmart High Impact Training


PeopleSmart® offers superior training in all areas of Banking from Sales and Service to Management Skills and Regulatory Compliance. Our training sessions stimulate participation and are designed to reinforce the core strategies and financial goals of your institution. Each of our experienced facilitators practices adult learning methodologies. We deliver all our sessions using an active-learning model. Programs are designed to be position-specific so that all skills or concepts taught are relevant to and sustainable by each of the participants.


At PeopleSmart®, we gauge our success by your success. Each of our programs is designed around specific, proven behaviors and techniques that can have an immediate impact on results and job satisfaction.


We help take the mystery out of performance success. Whether the challenge is with sales, service excellence, coaching skills or regulatory compliance, each of our sessions is accompanied with user-friendly tools, techniques and job aides that your people will practice and bring back to their work setting. Our goal is for you to achieve lasting and cumulative success.


Our mission is to help your business create sustained results and increased profitability by improving the skills and performance of your people.

Customized Training and Consulting:
Everything we do is customized to the individual needs and goals of your business. We do not offer canned solutions.

Extensive Banking Experience:
Our facilitators have an average of 20 years banking experience. We understand the real-world challenges that managers and employees face and we bring proven strategies and techniques to address those challenges.

Founders are the Facilitators:
We act as your relationship partner and facilitate all of our programs.

We understand the changing market conditions and build programs that reinforce your corporate values, strategic direction and financial goals.

Skills-Based Training:
PeopleSmart® identifies the core competencies needed for your organization to achieve sustained results. Our behavior-based training targets these competencies and the related skills that ensure successful outcomes.



PeopleSmart High Impact Training and Consulting